Privacy Policy
Supporting Our Veterans with Compassion and Care
At Optimumcare Plus, we are dedicated to safeguarding your privacy and ensuring that your personal information is managed responsibly and securely.
The information we collect and store is handled in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth), and we want to provide clarity on how your data is used.
Optimumcare Plus will ensure that:
- Personal information is collected only when necessary for the provision of care services, business purposes, and recruitment.
- Personal information is collected with your consent and will not be disclosed to third parties, except with your consent or when required by law.
- All employees, contractors, and stakeholders are aware of this Privacy Policy and their responsibilities to adhere to privacy standards.
When collecting personal information from clients, families, and stakeholders, we will explain:
- What information is needed.
- The circumstances under which information may need to be shared.
- Why we collect the information and how it will be used.
- Your right to decline providing certain information.
- Your rights to access, update, and use your personal information, as well as to give or withdraw consent.
- Who may have access to your information and the consequences (if any) if required information is not provided.
We take reasonable steps to protect the personal information we hold from misuse, interference, loss, and unauthorized access, modification, or disclosure. Our security measures include physical, administrative, and technological safeguards, and we securely destroy or de-identify personal information when it is no longer required or as required by law.
We make reasonable efforts to ensure that your personal information is accurate, complete, and up-to-date.
If you have any complaints or requests regarding your personal information, we will address them promptly.
This Privacy Policy, along with our associated procedures, is reviewed annually to ensure it remains relevant and compliant with the law.
